Is Charge.Com The Best Credit Card Merchant Account Service?
It’s difficult to answer this one without knowing more specifics about your individual situation. However, there are general factors by which you can effectively judge a merchant account and we can compare charge.com to these.
First up is low transactions costs. Now when I say transaction costs, what I actually mean is the total fees you will be paying to process credit card orders.
It could be so simple, however some merchant account companies love to make this difficult.
The rate that somebody is charged can actually be manipulated by some companies in the industry and they will tell potential customers about ‘discount rate’ which do not include all the charges or they will increase at a later date. However, charge.com does not get involved in these games so does very well here.
Second we have to look at contract lengths. Many merchant account providers want to insist on long term contracts. However, there is no real need for anyone to actually go and sign one, at least not that I can see. Here Charge.com is not good.
Next we have to pay close attention to the quality of service that a company brings to the table. Will it provide all that your business requires? Do you do business in the ‘bricks and mortar’ world or do you just have an online presence. Many people just think about today, but what about in the future. If you want to expand, will your merchant account provider be able to grow with you as well.
The list goes on, but it ultimately ends with a company that will get your transactions done with no fuss, because you won’t make anything if you can’t take orders. That means there has to be an absolute dedication to customer and technical service and support.
Ok so what conclusions can we make in this charge.com review?Well they are certainly well respected and we can certainly understand why as they are an extremely reliable merchant account indeed.