Review for Mozy Home: Pros and Cons regarding their Online Backup Services
Mozy Home represents one of the two main services offered by Mozy for online backup. Mozy Pro is the other service which is designed specifically for business use. As the name suggests, Mozy Home is commonly used for home and personal use being one of the most affordable backup solutions available today. The review made for Mozy Home will provide a fair value of the quality of their services, in order to help you decide whether to choose it or not.
While paying monthly less than $5 you can enjoy the following:
Unlimited storage Easy to use and install software Ability to schedule backups on both Mac and PC Multi-layered security that covers the transmission of the files as well as the file storage A backup process that works quietly in the background without causing any slowness on your computer Remote access to all your files
Advantages and Disadvantages
One great thing about Mozy Home is that there is a free version for those who only have a small amount of data to backup. The free version allows you to backup up to 2GB of data. If you need more space than that, then you’ll need to upgrade to the unlimited plan. Don’t worry, though, because the plan is less than $5 per month and you get unlimited backup storage space!
Installation and setup is simple with Mozy Home. First time users will have no problem getting started with this user friendly interface. Your initial backup might take days to complete so do not be alarmed. The amount of time the initial backup will takes completely depends on the amount of data that is being backed up and the speed of your internet connection.
After your initial backup is finished you then can set your backups to be automated based on the schedule you set up. So basically, once the schedule is set Mozy will do all the work in the background without affecting your ability to continue to use your computer. Another wonderful and important service Mozy provides is that it encrypts your files before it uploads them and they remain encrypted while they are stored on their secure server. This security step is extremely important to give you peace of mind that your data is not going to be compromised.
Moreover, if you need to restore your files you must choose among the following options offered by Mozy: web, desktop or DVD restore. Having the possibility to choose among various alternatives is good, even if some users have complained that the restore process takes a while. Therefore, if you have a large amount of data to restore, it can last more than 24 hours only to prepare the data.
For smaller files, you can do a quick and easy desktop restore, where you simply use the restore interface found in your Mozy Home desktop software interface. For larger files however, Mozy recommends you use web restore where you make a restore request directly to Mozy. While the request itself can be done easily, downloading the zip files can take some time, and for those unfamiliar with zip files, sorting through these can be pretty daunting. If either option doesn’t work for you, you can also use the DVD restore alternative and have your files sent to you on DVD for a fee of about $60.
On the not-so-good side, some Mozy users have reported that customer support is not what it should be. There is no phone support. The only support is email or live chat. If your computer is dead and you cannot get online then that is not much help.There have been differing reports however on the speed of their response. Some say their response is slow with inaccurate information but many more have reported them as responsive, providing accurate information.
Mozy Home Review Summary
There is no perfect online backup service and similarly, Mozy has its advantages and disadvantages. Overall, choosing mozy Home will bring you many good-quality services at affordable prices. If your goal is to enjoy unlimited backup services then with less than $5 monthly you can choose Mozy Home.